Support

Support
How do I get the recordings onto my computer?
The FlashMic has a USB port. When this is connected to a computer, using a standard USB A-B cable (supplied), the FlashMic will appear as a ‘USB mass storage device’ in the same way that the USB memory stick does. All of the recordings will be in a folder named ‘AUDIO’. Recordings can also be transferred to a computer using the FlashMic Manager Software which allows remaining or converting of the files as they are transferred.
The difference between these two models is only that they have different microphone capsules. All other features are identical. The DRM85 has an omnidirectional capsule which means that it picks up sound in all directions equally. The DRM85-C has a capsule with a cardioid pattern which means that sound directly in front of the microphone will be recorded louder than sound at the sides of the microphone.
The FlashMic has a USB port. When this is connected to a computer, using a standard USB A-B cable (supplied), the FlashMic will appear as a ‘USB mass storage device’ in the same way that the a USB memory stick does. All of the recordings will be in a folder named ‘AUDIO’. Recordings can also be transferred to a computer using the FlashMic Manager Software which allows remaining or converting of the files as they are transferred.
The FlashMic has 1GB internal memory. Depending on the settings this memory can store a maximum of between 3 hours and 18 hours 25 minutes of recordings. See the ‘Recording Times’ page
Via front panel or ethernet remote(built-in page) "omnia".
If your camcorder has a mini-jack microphone input simply use a microphone from the mini-jack section of our website. Please be aware that if your input is stereo and you use a mono microphone the audio will be on one side only, though some cameras have the option to mirror the microphone signal to work on both sides. To use XLR professional microphones when you only have a mini-jack input, purchase an "XLR compact adaptor" microphone pre amp designed to mount on a camcorder. If your camcorder has an XLR microphone input you can use all Audio-Technica's range of profession microphones. Please double-check your available phantom power voltage and the microphone requirements.
Nothing in the Telos hybrid uses a time delay, so that echo is most likely the result of the telephone lines circuitry.
The Telos hybrids use balanced audio connections for input and output. If you try connecting to an unbalanced source or destination, you may encounter hum and noise due to a mismatch.
Every instrument in the RØDE Soundbooth was recorded by world renowned producer and engineer John Merchant (www.johnmerchant.com - Bee Gees, Celine Dion, Barbara Streisand). Under the direction of RØDE John went to great lengths to ensure that the performances and recording techniques used were suitable for an application that facilitates a critical comparison between microphones. Over the course of several weeks John painstakingly recorded close to 400 individual tracks that now make up the RØDE Soundbooth. In the links below you will find general information on the placement of the microphones and the external equipment John used to achieve these recordings.
The Telos hybrids usually can null better than 40dB on good lines. Usually that kind of feed through is due to overloading the input stages with too high of a level.
Yes, this is perfectly normal and is a design feature of the RØDE microphone. The ground XLR pin (pin 1) is designed to be slightly longer than the other two pins. This is to ensure that when an XLR is plugged into the mic XLR socket the first pin that comes into contact is the ground pin. This feature is implemented in all RØDE microphones to protect the microphone circuitry from a static electricity short that could potentially damage the microphone circuitry.
Apple iOS automatically takes the last connected device as the recording input, so if you are using headphones to monitor your RØDE Rec recording please ensure you connect them before connecting your recording device, or alternatively remember to select your preferred microphone after connecting the headphones.
This is usually caused by the function of Automatic Gain Control or AGC on the camera. Basically the camera cannot sense an audio input signal and automatically increases the gain of the input. It is increased so much that the noise floor in the camera microphone amplifier becomes audible . The AGC can be disabled on some cameras and it is worth checking with you camera manufacturer for information on this, which can sometimes require a firmware update to the camera. RØDE have created the VideoMic Pro to help combat this issue, the VideoMic Pro contains a 20dB pre amplifier, boosting the mic signal so that the camera will see a good signal level and not engage its AGC as much.
The maximum SPL reading of a microphone is the maximum sound pressure the microphone can handle before it will distort or fail. Microphones should not be kept in SPL zones above their maximum rating as this may damage the capsule. Keep in mind the most RØDE microphones can cope with a sound pressure of 130dB SPL, this is equivalent to a jet engine at 100m or more importantly the threshold of pain, so if you're hurting, so is the microphone!
The RØDE cold shoe adaptor is a standard size adaptor, also known as a universal shoe mount. This standard shoe is suitable for the majority of camera attachments. If your camera has a different, or custom adaptor, please contact your camera manufacturer for information on converters to fit the universal shoe connection.
The Omnia ONE has two built-in software banks. When a software update is performed, the new software is loaded into the bank that is currently not in use. By loading a different style (downloadable free from OmniaAudio.com/software) into a software bank and then booting the unit from that bank, the unit will be running the new style. In fact, this procedure is exactly the same as for a software upgrade. Please see the Omnia ONE user manual for full instructions.
The spare parts are available to order through our web store. For customers based outside the UK, France or Germany, please contact your local Authorised Audio-Technica Distributor. Remove the basket from the frame and examine how the old elastic is strung through the basket. Remove old elastic and rubber bands. Starting with the third hole from the left, replace the rubber bands by weaving the elastic at the "double hole" side, Leave around 30mm of loose elastic at the end for the clamp.
The Nx family of Talkshow Systems is setting new standards for studio telephone interface systems. The latest generation of hybrid technology and processing by Omnia results in the cleanest, most consistent call quality ever. Nx Talkshow Systems have multiple advanced digital hybrids, each with its own AGC, noise gate, and caller override dynamics using carefully-tuned DSP algorithms. Each also includes DDEQ, a sophisticated multi-band equalizer, which analyzes and adjusts received audio spectral characteristics so that calls sound smooth and consistent despite today’s wide variety of phone sets and connection paths. Exclusive to Telos Systems, the hybrids incorporate special echo cancellation for tricky VoIP and cellular calls as well as adaptive function that reduces the possibility for feedback in open speaker applications.
A power module at the end of a microphone cable is an essential part which converts the phantom power to the required bias voltage for the microphone capsule. It also houses the microphone electronics away from the microphone capsule to maximise on size and portabili
Sudarshan Pokharel +977 985-1068053
Murari Thapa +977 9841212155